General inquiries: firstname.lastname@example.org
Billing inquiries: email@example.com
Our mailing/ Billing address:
11445 E. Via Linda, Suite 2, #168, Scottsdale, AZ 85259
If you have a quick non-technical question, please click here
Monday – Friday, from 8:30 AM till 5:30 PM MST
We’re closed on major holidays. We DO offer 24/7 support for customers on a maintenance plan. Please use the 24/7 emergency support phone number you were provided with, for any after-hours urgent support needs only.
Physical Delivery/ Drop Off:
As of 10/1/16, We will no longer have a physical drop off location, and all physical delivery must be made via our courier service.
|Service name||Must be placed and ready for pickup by (cut off time)||Will be delivered by||Base cost for the first 15 miles||Additional charge per mile, after the first 15 miles|
|Early Economy||10:00 am||SAME DAY by 5 pm||$20||$2|
|Late Economy||3:00 pm||NEXT DAY by noon||$20||$2|
|Early Express Rush||2:00 pm||SAME DAY within 2 hours||$45||$2|
|Late Express Rush||5:00 pm||SAME DAY within 2 hours||$65||$2|
- Additional charge will be assessed for multiple packages.
- Prices include first 15 miles from our above address. Each additional mile is $2. For example, if your office is 20 miles from ours, a Morning Economy delivery will cost $20 plus 5 extra miles at $2/ mile, total $45.
- Delivery times are not guaranteed by our courier due to traffic and other unexpected reasons. Our courier is averaging 95% on time though.