Employee training- Manager FAQ
How do I log in?
Answer: Enter the credentials sent to you via email. If you do not remember your credentials or you are having issues logging in, please contact your manager or create a ticket via https://galloptechgroup.com/support/client-services-3-2/submit-a-ticket/
How do I change my password?
How do I reset an employee’s password?
How do I add an employee?
How do I delete an employee?
How do I unlock an employee’s account?
What is ESS?
Answer: ESS stands for Employee Secure Score. This score analyzes the employees “risk” from dark web data, phishing fail rate, security training, and policy acknowledgement.
Why am I getting emails from Nofirstname.lastname@example.org?
How do I run a Dark Web Scan?
How do I see the results of a Phishing campaign?
Answer: On your manager portal, there is a box titled “Average Phishing Fail Rate”. Click on the “DETAILS” link.
Click on the campaign you would like to see the results for…
A table will appear at the bottom of the page showing who passed and who failed. If you see a “CLICKED LINK” under the status column, it means that employee failed.