How to confirm your login password for Windows
To confirm your password, we need to lock the session so we can test the password.
To do that, Click the Windows Button > ‘Your Name Here’ > Lock.
You can also do that using the Windows key on your keyboard (located next to the left CTRL and ALT keys) + L.
Once locked out, Click on “Sign-in options”
Select the “Key” symbol and type in your password.
If this doesn’t work (ie. You forgot your password) you can revert to the PIN by repeating step #2 and selecting the keypad
If you confirmed you do not know your password, please be sure to open a ticket and request a password reset via www.click-911.com