NEW CUSTOMER QUESTIONNAIRE

 

The following questions are going to assist us with information gathering, to better understand your current network status, vendors’ relationship, and user procedures.
We understand if you can’t find the answer to all the below questions, but please note that we might have to spend more time (hence- more money) to find the below information if it’s required for the type of assessment, and you didn’t provide it.

We understand that this is might be a lot of information that’s being asked here, but as a business, you should always know the answer to those questions, so answering those now, will help your business operate smoother and more secured.

Your answers will remain secured and confidential, and will not be shared with anyone outside our organization

Company Information

Name(Required)
If you require to follow compliance, choose which one:
Leave blank if you are not bound by any compliance...
We always use this information to manage our business better and thank the referral sources we have... Thank you for sharing!

Current IT relationship/ workflow?

Network information

Physical servers are physical boxes that are used to house a server operating system.
If you are not sure, leave this field empty
Current amount of staff members using a computer:(Required)
How many full time employees are currently employed by your company?
How do the remote users connect?
skip this questions if you have no remote users...
Please refer to a recent bill from your internet provider, and enter UPLOAD_SPEED / DOWNLOAD SPEED.... (For example: 50/10)
Please explain briefly which issues you are expriencing now. For example: 1. slow network 2. security worries 3. WiFi issues 4. Backups not working/ not tested etc...
For example: Office move, new server implementation, phone service change, hire new people, etc...

Backup information

Software used

Optional Notes...