WE’RE EASY TO WORK WITH
Easy to work with means…
• Transitioning away from your current provider won’t be a “bloody war.” We have done a lot of transitions.
• Showing up when we say we will… and simple courtesy like answering the phone.
• Not selling you equipment you don’t need or adding unnecessary complexity.
• Taking corrective action to eliminate problems at the root cause and prevent recurrence.
Easy to work with DOESN’T mean…
• Not observing our security recommendations – we’ve discharged customers that won’t do their part to protect their data.
• Providing constant band-aids to equipment or operating software generations behind their expiration date. We won’t support illegal software.
• Being abusive in the relationship – we understand that things can get tense during outages – but disrespect can’t be tolerated. Both ways!