Any business would benefit from our all-inclusive managed IT solution, and this plan is especially ideal for companies with no in-house IT or technical support staff (as is the case with many small to medium-sized organizations). You don’t need to juggle your daily operational responsibilities and duties with the daunting task of making sure your technology and important information is protected when you have Gallop Technology Group on your side.
  • Cybersecurity: Technology and the Internet are vital for the majority of business operations today, and without the proper measures in place, there is the potential for cyber threats, such as harmful breaches and damaging data theft. We keep your IT and sensitive data protected through the use of proper technology security tools and monitoring, educating you and your staff, and assisting with compliance and recovery efforts.
  • Secured Cloud: The “cloud” offers convenience, easy access to applications and data, vast storage capabilities, lower IT expenses, and additional benefits. All of these advantages come at a cost – greater potential for cybersecurity concerns, including login credentials being compromised and the possibility that information, data, and content could be lost if the cloud-based solutions provider experiences functional issues. We lessen the likelihood of the downside affecting you by providing our own cloud hosting, and pair that with management, oversight, migration, and off-site in a secure data center backup services.
  • VOIP: Unclear-sounding conversations, bloated bills, inefficient call handling and message retrieval, and frustration when trying to complete routine company information updates are common complaints of traditional landline phone systems users. With the flexible and convenient features of a Voice Over IP (VOIP) network, your office can be anywhere with an Internet connection. We provide secure VOIP hosting, and initial setup and conversion.
  • US-Based Helpdesk: When your technology doesn’t perform the way it is supposed to, you need it solved as soon as possible to avoid both inward and outward-facing issues. These could include scenarios like employees not being able to complete their tasks or even login to the company email, your business missing opportunities (perhaps due to a down server), and cyber criminals seeing your defenses being down as the perfect occasion to wreak havoc. Our US-based engineers are available for on-site and remote IT services management for all of your information technology needs. We also offer 24/7 remote monitoring and critical issues maintenance alerts for covered servers and devices.
  • Network Installation, Configuration & Maintenance: If your organization’s network hardware isn’t installed and set up correctly from the beginning, it can cause problems immediately and in the future. Many people feel like the process is more of a ‘plug-and-play’ situation, not appreciating the complexities of ensuring the job is done right. Also, it’s certainly more beneficial to use the time and energy that would be spent trying to figure it out focusing on core tasks and responsibilities. We are the perfect solution for the job, and should be considered your outsourced IT department. Once the physical network devices are in place, your employees – and possibly vendors, clients, and suppliers – need to be connected to that network to allow interfacing, access to necessary applications and data, and to reliably transmit their information back to your business (just a few examples include completed work, updates to client lists, new pricing sheets, order updates from wholesalers). Your technology also needs maintenance, management, and troubleshooting, which we also provide for our clients after the IT installation and configuration.
  • Software upgrades: When a new software release or patch becomes available, you don’t always have the time to install it, much less complete any reconfigurations that might be required. Truth be told, your time and energy is much better spent on activities meant to move the business forward and make it more successful. Not only do software upgrades offer new and improved features, tools, and capabilities, but also security patches intended to safeguard against the newest cybersecurity risks. Viruses, malware, and ransomware are constant dangers to your IT and data. Our attentiveness to these update releases (both scheduled and as-needed for imminent threats), as well as our familiarity with the software businesses rely on, keeps your organization’s device applications and tools current.
  • Hardware Upgrades & Repairs: Over time, your hardware will need replacing, either because it has reached the end of its useful life or a newer model that would better suit your needs has become available; and before that happens, a component may need repair. While some of the new devices might state they are ‘plug and play’, that doesn’t guarantee that they will ‘play’ well with the other technology hardware on your network. As far as repairs, it’s common to think a quick and free Google search will return a simple enough, step-by-step fix – but it’s also common that what appears to be the issue is just a symptom of a deeper, more involved and complicated problem. There is a reason businesses either hire IT professionals or engage the services of an outside partner like Gallop Technology Group. We have the knowledge and experience to make certain newly installed or upgraded hardware will function the way you need it to, and a correct diagnosis is made prior to repairs being expertly completed by our engineers.

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