Note- level 2 can see ALL tickets, including owners tickets, C level user tickets, etc. - choose carefully a level 2 users

"Full admin" is someone who has full access to make any contractual changes for your account, sign legal documents on behalf of your organization, change any password, terminate any user, approve any expense, Add/ remove services and features, and act is the ultimate decision maker for your company. This admin does not get copies of invoices or billing emails, unless they hold "billing permission 1 or 2" as well.

Note that if you choose YES, your company will be liable for any expenses approved by this user. Can this user approve billable service, after-hours support/ emergency billable services, without having to get approval from anyone? (This user can NOT sign contracts/ change monthly services.)

Note that if you choose YES, your company will be liable for any expenses approved by this user. Can this user approve purchases of hardware or software, without having to get approval from anyone? (This user can NOT sign contracts/ change monthly services.)

Note that if you choose YES, your company will be liable for any expenses approved by this user.

like "info@yourcompany.com" or "scottsdale@yourcompany.com"...