Open the App Store App
Search for teamviewer quicksupport
Tap on ‘Get’ to download TeamViewer QuickSupport
When the Installation has completed,
tap ‘OPEN’ to start Teamviewer QuickSupport
When the App opens provide your ‘ID’ to the Support Technician.
When prompted, click ‘Allow’ to permit remote access support
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Open the Google Play Store on your Android device.
Allow access for the Team Viewer App to install. Check the setting has changed back after loading.
During set up you may be prompted to install a TeamViewer add on. If so allow this.
Allow the support technician access to your session.
When the session has finished, you may close it by going back into TeamViewer and clicking the ×.
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